Nearshore Appointment Setter for Solar & EPC teams
Qualifies inbound leads, follows up on quotes and books site assessments for solar installers and EPCs — on U.S. hours, inside your CRM.
A nearshore appointment setter is a trained, English-fluent professional based in Latin America who works U.S. hours inside your tools. Kurios City recruits, trains and deploys them in about 14 days, at 30–60% lower cost than a U.S.-based hire — the range published for LatAm back-office operations, with free replacement if the person doesn't perform.
What this role owns
- Inbound lead response under 5 minutes
- Quote follow-up sequences (call, SMS, email)
- Site-assessment booking and calendar hygiene
- CRM discipline: stages, notes, next steps
- Weekly pipeline report to the sales lead
Stack we train on
Cost comparison
- Salary$54,000
- Mandatory benefits & payroll taxes$19,182
- Social Security + Medicare, FUTA/SUTA, workers' comp, health insurance, 401(k), PTO
- Tools, management & recruiting$16,818
- AI licenceYou pay it
- If they don't work outYou start over
- One monthly fee$2,800
- Mandatory benefits & payroll taxes$0
- Handled in-country. None of it lands on your payroll.
- Recruiting, training, managementIncluded
- Claude or Codex licenceIncluded
- If they don't work outFree replacement
Example figures for a Appointment Setter. The U.S. side is fully loaded — what the role actually costs your company, not the salary line. Your real numbers come out of the first call.
| U.S. hire | Kurios nearshore | |
|---|---|---|
| Monthly cost | USD 6,500–8,500 | USD 2,400–3,200 |
| Time to fill | 45–90 days | 14 days |
| Training on your stack | Your team's time | Included |
| Replacement | New search | Free |
| Time-zone overlap | Full | Full (UTC−5 / −6) |
Ranges are indicative. Final figures are scoped per market, role and seniority.
What the first 90 days look like
Week 1–2
Shadow your existing rep, learn the objection set for your exact market, and load the quote-follow-up cadence into the CRM. No outbound dials until the scripts survive a role-play with your sales lead.
Week 3–6
Owns first-touch on every inbound lead. The metric is speed-to-lead in minutes, not appointments booked — booking follows automatically once response time drops under five minutes.
Month 2–3
Owns the full follow-up sequence on open quotes, which is where most installers leak revenue. Weekly pipeline report goes to the sales lead with named reasons for every stalled deal.
How to tell a good appointment setter from a cheap one
The mistake is hiring for a pleasant phone voice. A solar appointment setter fails on the third objection, not the first, and the third objection is always about money — roof age, financing terms, or a competing quote the homeowner is holding. Watch the recorded interview for what happens when you push back twice. Someone who concedes the second time will concede on every call, and you will pay for a calendar full of appointments that do not close.
How this role is measured
Speed-to-lead in minutes, median not average. The average hides the disasters. One lead answered in four hours drags a good week into a bad one, and the median tells you what a typical prospect actually experienced.
| What we track | Why it is the right number |
|---|---|
| Median speed-to-lead | Under 5 minutes on business hours |
| Quote-to-appointment rate | The conversion that pays for the role |
| Appointment-to-sit rate | The honest one: below 70% means they are booking people who were never going to buy |
| Open quotes touched per week | Follow-up is where installers leak revenue |
These are the numbers we report back to you, not internal vanity metrics. If one of them stops moving, that is the conversation to have in the weekly check-in.
Available now



Frequently asked
How fast can an appointment setter start?
Typically 14 days: 7 days of selection, 7 days of training on your CRM, scripts and objections.
What English level do they have?
C1 minimum for phone roles, verified with a recorded interview you can watch before choosing.
What if the person doesn't perform?
Free replacement. No friction, no extra cost.
How do you measure an appointment setter who is doing the job well?
Three numbers: median speed-to-lead in minutes, quote-to-appointment rate, and appointment-to-sit rate. The third is the honest one — a setter can inflate bookings by scheduling anyone. If sit rate falls below about 70%, the setter is booking people who were never going to buy.
Can they work our existing CRM instead of yours?
Yes, and they should. We train on the CRM you already run — HubSpot, GoHighLevel, Salesforce or a custom build. We do not ask you to migrate, and we do not install a parallel system you would have to reconcile later.