Ana M.
Operations Assistant
Available now
Experience4 yrs
EnglishB2
CityBogotá
InterviewOn request
Monday.comGoogle WorkspaceServiceTitan
⚡ AI-equipped · Document-control agent
Solar & Energy Operations
Nearshore Operations Assistant for Solar & EPC teams
Process-driven support for solar ops teams: job files, scheduling, document control and customer updates.
A nearshore operations assistant is a trained, English-fluent professional based in Latin America who works U.S. hours inside your tools. Kurios City recruits, trains and deploys them in about 14 days, at 30–60% lower cost than a U.S.-based hire — the range published for LatAm back-office operations, with free replacement if the person doesn't perform.
What this role owns
- Job file completeness
- Crew scheduling support
- Document control
- Customer status updates
- Data entry and QA
Stack we train on
ServiceTitanGoogle WorkspaceMonday.comZuper
Cost comparison
Hiring in the U.S.
$5,750/mo
$69,000 per year
- Salary$41,400
- Mandatory benefits & payroll taxes$16,546
- Social Security + Medicare, FUTA/SUTA, workers' comp, health insurance, 401(k), PTO
- Tools, management & recruiting$11,054
- AI licenceYou pay it
- If they don't work outYou start over
vs
Hiring with Kurios
$2,250/mo
$27,000 per year
- One monthly fee$2,250
- Mandatory benefits & payroll taxes$0
- Handled in-country. None of it lands on your payroll.
- Recruiting, training, managementIncluded
- Claude or Codex licenceIncluded
- If they don't work outFree replacement
You keep, every year$42,000
61% lower · $126,000 over three years
Example figures for a Operations Assistant. The U.S. side is fully loaded — what the role actually costs your company, not the salary line. Your real numbers come out of the first call.
| U.S. hire | Kurios nearshore | |
|---|---|---|
| Monthly cost | USD 5,000–6,500 | USD 1,900–2,600 |
| Time to fill | 45–90 days | 14 days |
| Training on your stack | Your team's time | Included |
| Replacement | New search | Free |
| Time-zone overlap | Full | Full (UTC−5 / −6) |
Ranges are indicative. Final figures are scoped per market, role and seniority.
What the first 90 days look like
Week 1–2
Documents the workflows you have never written down. This is uncomfortable and it is the most valuable thing they do all year.
Week 3–6
Takes over scheduling, job-file assembly and the handoffs between sales, design and install that currently live in someone's head.
Month 2+
Owns the operational calendar and starts automating the repetitive pieces. The metric is how many hours come back to your senior people.
How to tell a good operations assistant from a cheap one
This role fails when it is defined as 'help with whatever comes up'. An operations assistant with no owned process becomes an expensive message-forwarder. Before they start, name three specific processes they will own outright. If you cannot name three, the role you actually need is different, and it is worth ten minutes to figure out which one.
How this role is measured
Senior hours returned. The role exists to give expensive people their week back. Counting tasks completed measures effort; counting hours returned measures value.
| What we track | Why it is the right number |
|---|---|
| Processes owned outright | Named, not «helps with» |
| Hours returned to senior staff | Estimated honestly, reviewed monthly |
| Handoff failures | Jobs that stalled between sales, design and install |
| Processes documented | The uncomfortable work that makes everything else possible |
These are the numbers we report back to you, not internal vanity metrics. If one of them stops moving, that is the conversation to have in the weekly check-in.
Available now
Giovanna Cimolino
Operations Assistant
Available now
Experience3 yrs
EnglishC1
CityMedellín
InterviewOn request
Monday.comZuperSlack
⚡ AI-equipped · Document-control agent
Felipe A.
Operations Assistant
Available in 2–3 weeks
Experience3 yrs
EnglishB2
CityBogotá
InterviewOn request
Google WorkspaceExcelMonday.com
⚡ AI-equipped · Document-control agent
Frequently asked
What should they own by the end of month one?
Three named processes, written down, with a defined output and a deadline. If month one ends and the answer is still "whatever comes up", the role is drifting and it is worth correcting then rather than at month six.
Is this just a virtual assistant?
No, and the distinction matters. A VA executes tasks you assign. An operations assistant owns processes and is accountable for their outcome — the job-file is complete, the crew is scheduled, the handoff happened. You should not be assigning daily tasks by month two.
How much can realistically be automated?
In a typical installer, somewhere between a third and half of what this role does in month one is automatable by month four — document assembly, status notifications, calendar coordination. That is the point. The person then does the work that needs judgement.